Terms & Conditions

Terms and Conditions

Welcome to Purely Placenta & Keepsakes. These Terms and Conditions outline the rules and regulations for the use of our services, including placenta encapsulation, custom jewellery keepsakes, and placenta planting kits. By accessing or using our services, you agree to comply with these terms. Please read them carefully.

1. Services Offered

We specialise in:

  • Placenta Encapsulation: Preparing your placenta into capsules using safe and hygienic practices.
  • Custom Jewellery Keepsakes: Crafting personalized keepsakes from breastmilk, placenta, hair, ashes, or other meaningful materials.
  • Placenta Planting Kits: Providing beautifully curated kits to honour your placenta through ceremonial burial.

2. Eligibility for Services

  • Placenta Encapsulation: Clients must ensure the placenta has been properly stored and handled (as per our provided guidelines). 
  • Custom Jewellery Keepsakes: Materials must be provided in a condition suitable for use and properly labelled.
  • Placenta Planting Kits: These are available as and follow similar guidelines as placenta encapsulation services. Clients are responsible for following the included instructions for use.

3. Placenta Handling and Encapsulation

  • The placenta must be stored in a sterile container and kept refrigerated or on ice within 2 hours of delivery.
  • Placenta encapsulation services are not intended to diagnose, treat, or cure any medical conditions. We make no guarantees regarding specific health outcomes.
  • All preparation is conducted in a clean, hygienic environment following food safety standards.

4. Placenta Planting Kits

  • Kits include biodegradable bags, traditional kete bags, astringent herbs, and detailed instructions for a ceremonial burial.
  • Once purchased, kits cannot be returned for hygiene reasons.
  • Purely Placenta & Keepsakes is not responsible for the condition of the placenta prior to burial or the outcome of the planting process.
  • Clients are encouraged to use the included materials and instructions thoughtfully to create a meaningful experience.

5. Jewellery Keepsake Process

  • Materials sent for jewellery creation (e.g., breastmilk, placenta powder, hair) must be properly stored and labelled.
  • Once received, we will notify you of the condition of the materials. If unsuitable, the client will be contacted to discuss alternatives.
  • Due to the personalized nature of our jewellery, all sales are final. Minor variations in colour or appearance are to be expected due to the natural materials used.

6. Payment and Refund Policy

  • Full payment is required at the time of booking for all services, including placenta encapsulation, jewellery keepsakes, and planting kits. Third party payments are accepted through Afterpay.
  • There will be no refund of payment once preparation of the placenta has begun or if you choose not to consume or take delivery of the capsules.
  • If termination of the the agreement is less than 2 weeks before the estimated due date, 50% of the total will be refunded. 
  • Jewellery keepsakes and planting kits are non-refundable due to their custom and hygienic nature.
  • Refunds cannot be given, unless unplanned events occur (miscarriage, still birth or early term birth before 26 weeks). In the event your placenta is taken for lab testing it will be deemed unfit for ingestion, a refund will be made, less the deposit amount $100
  • It is the clients responsibility it make sure the placenta is stored appropriately with ice blocks/ice until collection. If not stored appropriately encapsulation can not go ahead and 50% of the total cost will be refunded

7. Delivery and Turnaround Times

  • Placenta Encapsulation: Capsules are typically prepared and ready for collection or delivery within 48–72 hours of receiving the placenta.
  • Jewellery Keepsakes: Orders are completed within 6–8 weeks of receiving all necessary materials. Delays may occur during high-demand periods, and clients will be informed of any changes.
  • Planting Kits: Kits are delivered 1-3 business days of ordering, times can vary due to method used. 

8. Limitations of Liability

  • Purely Placenta & Keepsakes is not liable for any adverse reactions to placenta encapsulation, jewellery keepsakes, or planting kits. 
  • It is the clients responsibility to discuss release of the placenta from the hospital.
  • We take utmost care in handling and preserving materials but are not responsible for items lost or damaged in transit.

9. Confidentiality and Privacy

  • We respect your privacy and will not share personal information or materials provided for placenta or jewellery services with any third party.
  • Photos of custom jewellery or planting kit ceremonies may be shared on social media or our website with your explicit permission.

10. Intellectual Property

  • All designs, processes, and content on our website and services are the property of Purely Placenta & Keepsakes. Unauthorized use or reproduction is prohibited.

11. Amendments to Terms

We reserve the right to update these Terms and Conditions at any time. Clients will be notified of any changes via email or on our website.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@pureplacentakeepsakes.com
Phone: Carly 0432119378

Thank you for choosing Purely Placenta & Keepsakes. We look forward to serving you!

Placenta Encapsulation FAQ

When do i need to book in for placenta encapsulation?

I recommend to book in as soon as you know you want to encapsulate so we can both be prepared. Anytime before 38 weeks is best.

Do I need to let the Midwife/Obstetrician know before birth that I want to keep my placenta?

I recommend letting everyone in your birth space know your plans for your placenta. When in labour remind the midwife/obstetrician so they can be prepared.

How do I store my placenta for collection?

Your placenta should be put into a clean, leak proof container, hospitals will usually have a white plastic bucket to use. After cord cutting and inspection by a midwife/doctor, your placenta needs to be double bagged and plenty of ice needs to be added to the container/bucket with the placenta on top.

If at home please have available 2 large ziplock freezer bags for the placenta, a clean 2L Tupperware or Ice cream container. Then follow the same instructions above.
- Ice into the container, place the placenta in the double ziplock bags on top of the ice, put on the lid and clearly label.

If the placenta is not collected within the first 4hours after birth ie; you birth overnight - the placenta will need to be refrigerated or you need to keep adding fresh ice to the bucket or possibly take the placenta home where pick up arrangements can be made.

Can I have my placenta encapsulated if I have tested positive for Group B Strep or if meconium is present?

Yes! The TCM (steaming) method is recommended as the steaming of the placenta prior to dehydration will kill the bacteria. Please advise if you have tested positive or meconium was present, so I can prepare your placenta using the TCM method.

When can my placenta NOT be encapsulated?

If the placenta is not stored properly after birth or sent to pathology for testing, if an infection is suspected in mum during birth or baby after birth, encapsulation is not recommended.

If I have a caesarean section, induction or medicated birth can I still get my placenta encapsulated?

Yes! At Purely placenta and keepsakes we know that things don't always go to plan, however it is absolutely fine to still encapsulate.

How should I store my capsules?

In a cool, dark cupboard is recommend. Not in the fridge.

How many capsules will I get?

The amount of capsules varies due to the size of your placenta and method used. Usually anywhere between 80 and 200 is expected.

Jewellery FAQ

What is keepsake jewellery?

Keepsake jewellery is dedicated to honouring the memorial of someone/something special. Keepsakes are preserved and set in resin to create a beautiful jewellery keepsake. Each piece is custom-made, capturing these special memories forever.

How much breastmilk is needed for the jewellery?

5-10 ml each jewellery piece is needed to create your custom jewellery. Even if your milk is older or you have stopped breastfeeding, it can still be used however I recommend never sending me the last of anything, always keep some spares.

Will the color of the breastmilk change over time?

While the milk’s exact shade may vary depending on its composition, the preservation process ensures that the color remains stable, giving your jewellery a timeless look.
However the resin that is used can develop an amber hue over time.

How do I send you my breastmilk?

Put your breastmilk in a sterile breastmilk storage bag (all breastmilk storage bags are sterile) and then in in another leakproof zip lock bag, removing as much as as you can. Your milk may spoil if it is not sent in another other storage. It’s important to ensure it is sealed properly to avoid any leaks during transit.

How do I measure my ring size?

We recommend getting your ring size checked with a professional jeweller to be certain of your ring size. Orders cannot be changed once the process of making the jewellery begins.

How do I care for my jewellery piece?

Breastmilk jewellery should be treated gently. Avoid exposing it to water, chemicals, or direct sunlight for long periods. When not wearing it, store it in a cool, dry place.

Is the keepsake jewellery durable?

While the resin creates a strong and protective seal, jewellery is a delicate keepsake and should be treated with care to ensure its longevity.

Can other elements be added to the jewellery?

Yes! In addition to breastmilk, you can include other sentimental items like a lock of hair, umbilical cord, dried placenta or ashes. I also offer options to add shimmer or birthstones for a personal touch.

How long will it take to receive my order?

The entire process, from receiving your milk to creating and finishing the jewellery, typically takes 4-8 weeks. I will keep you updated throughout the process.

What types of jewellery can I order?

You can choose from a range of options such as rings, pendants for necklaces. Round, oval and tear drop shape are also available. Custom designs may be available if you have something specific in mind.

Can I change my order?

Once you've placed your order amendments cannot be made. Please make sure you know exactly what you want before placing your order.